Ship items are shipped directly from the manufacturer, not from the Xclusive Wear Warehouse. All of our ship orders are sent within 72 hours, weekends not included. Delivery usually takes about 4-7 business days. Because we are shipping form an external location, some restrictions apply:
We can not ship to PO, APO or FPO Boxes
Expedited Shipping (Next & 2nd Day) is not available
Promotion codes do not apply (this includes discount codes and free shipping)
Minimum wholesale order is 12 items. 50% deposit of balance needed to place an order, and 50% of the outstanding balance due before delivery. Customer is responsible for all shipping and handling cost, please allow 7-10 days for process and delivery. Payments accepted: cash, money order and credit cards. 15% late fee will apply on orders 30 days past due.
Return & Exchanged
You can return an item once within the first 14 days after receipt so long as it is in its original condition. You may exchange an item within 30 days of receipt for another item or store credit.
No refunds are available only exchange or store credit.
Shipping & handling is not refundable for returns.
There will be a 20% Restock fee for items returned or exchanged.